Clinical
My doctor wanted me to go to his therapy center. Do I have a choice?
I have not heard of physical therapy for TMJ. What do you do?
My child has a chance to get a college scholarship but just had an injury requiring surgery. What is the difference between a sports therapist and a general PT?
Do I need a physician referral to be seen?
Insurance
I have a high deductible how much will I have to pay out of pocket?
What if I don't have insurance but need your service?
Can you just accept my insurance and not collect my co-pay or coinsurance?
What is the difference between Co-payment and Co-insurance?
I was requested to verify my benefits with the member phone number on my insurance card. Isn't that the offices job?
Miscellaneous
What is your privacy policy?
What is your privacy policy?
Effective Date: April 1, 2012
Privacy Policy
K2 Sports and Performance respects the privacy of every individual who visits our website. We do not sell or rent your personal information to third parties for marketing purposes. Please read this Privacy Policy carefully to learn more about the ways in which we use and protect your personal information. By visiting our website, you are accepting the practices described in this Privacy Policy.
If you visit our website:
In general, you can visit our website without telling us who you are or revealing any personally identifiable information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.
In some cases, we may collect information about you that is not personally identifiable. This information is collected using a “cookie” that enables us to learn which advertisements bring users to our website. Cookies are small files placed on your hard drive that allow us to collect that information. We use this information to help us manage online advertising. None of the information collected by a cookie is personally identifiable, i.e., does not contain your name, address or e-mail address.
If you choose to identify yourself:
If you voluntarily provide us with personally identifying information, such as your name, street address, email address, phone number, and birth date, we will collect that information along with any other information you voluntarily provide. It is our policy not to distribute, sell, rent or in any way make available, your name, e-mail address or any other personally identifiable information to any third party.
When you participate in site features such as newsletters, etc., we may use the personally identifiable information you provide through those features in the following ways, unless stated otherwise: • we may store and process that information to better understand your needs and how we can improve our products and services, and • we may communicate with you via e-mail or postal mail.
Policy Changes
We may, at any time, amend the provisions in this Privacy Policy. Changes to this policy will be reflected by the “Effective Date” as displayed in the upper right hand corner of this policy.